FREQUENTLY ASKED QUESTIONS
Have any questions or concerns?
We’re always ready to help! Please send us an email at Contact@UnofficialBlonde.com
FAQ
Salon & Appointments
Online
purchases
Where is
Unofficial Blonde Studios
Located?
How do I track my order?
Once you've placed your order you will receive a confirmation number. Once your order has been processed (within 1-2 business days), you will receive a tracking number.
What are the shipping options?
Shipping rates start at $15.99. Any orders over $99 automatically receives free shipping.
How long is processing and shipping?
After 1-2 business days of processing, allow 1-3 business days for your package to arrive.
How do I return an item?
Due to the nature of this business, ALL SALES ARE FINAL. No cancellations, no exchanges, or refunds. Feel free to contact us about any questions or concerns before you place your order, Thank you.
8659 Baltimore National Pike Suite S
Ellicott City, Maryland 21043
Towards the lower level of the building
How do I make an appointment?
Call or text (443)651-1895
or
click our link at the top menu Book Your Experience
To book
Hair Coloring or Weave/ Extensions
you must have a consultation, a consultation is $35.
Following the consult, we book your weave install date and time. A 50% deposit is required to book your appointment.
The deposit is cash only Non- refundable.
How do I cancel my hair appointment?
If less than 24 hours notice is given you will be charged a fee of $45,
or the requested deposit amount.
Simply call or text our salon number and we will make the adjustments.
(443)651-1895
~or~
send us an email Contact@unofficialblonde.com
What is the lightest level of lift for the Indian hair??
This hair can lift to a safe level 8 . Anything more is high risk chemical. The lighter the hair is lifted, the more chemical damage. We do not recommend you lighten this hair without professional help.
How do I shampoo this Indian hair ??
Using warm water, drench the hair until fully wet
-
Lather up with palms of your hands, a moisture shampoo, and apply shampoo to the hair stroking the hair from the base to the ends.
-
Be sure to use stroke motions from base to ends. (Do not ball up or bunch hair when shampooing. It may cause tangling)
-
After two shampoos, nourish your hair with a moisture conditioner for a soft bounce
-
Towel dry and ring the hair out.
-
Place hair on towel to air dry or place under the hair dryer.